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Billing and Payments

Refund Policy

Last updated: January 12, 2026

This Refund Policy explains the circumstances under which GroupAutoPoster may issue refunds for paid subscriptions.

By purchasing and using GroupAutoPoster, you agree to the terms outlined below.

7-Day Refund Window

New users can request a full refund within 7 calendar days of their initial purchase. This gives you time to evaluate GroupAutoPoster risk-free.

1

Refund Eligibility

GroupAutoPoster offers a refund window to allow new users to evaluate the Service.

Eligible for Refund

A refund may be requested within 7 calendar days from the date of the initial purchase, provided the request is submitted during this period.

Not Eligible

Refund requests made after this timeframe are not eligible.

2

Recurring Subscriptions & Renewals

GroupAutoPoster subscriptions renew automatically unless canceled. Payments made for:

  • Subscription renewals (monthly or annual)
  • Plan extensions or upgrades
  • Continued use of the Service beyond the initial refund window

are not eligible for refunds.

Tip: You are responsible for managing your subscription and canceling prior to renewal if you no longer wish to continue. You can cancel anytime from your account dashboard.

3

How to Request a Refund

Refund requests may be submitted in either of the following ways:

Option 1: Email Support

Contact our support team directly

support@groupautoposter.com

Option 2: Account Dashboard

Cancel your subscription directly from your GroupAutoPoster account during the eligible refund period

If the request is made within the applicable refund window, it will be reviewed and processed accordingly.

Pro Tip: For faster processing, include your account email and transaction ID in your refund request.

4

Refund Processing

  • Approved refunds are issued to the original payment method via Stripe.
  • Processing times typically range from 5 to 10 business days, depending on your payment provider or bank.
5

Effect of Refund

If a refund is issued:

  • Access to paid features (scheduled campaigns, AI rewriting, recurring posts) will be suspended
  • Your subscription will be canceled
  • Campaign data and posting history may be retained for 30 days in case you resubscribe
6

Non-Refundable Circumstances

Refunds will not be provided for:

  • Requests made outside the eligible 7-day refund period
  • Partial subscription usage
  • Renewals or subsequent billing cycles
  • Annual plan subscriptions after the 7-day window
7

Policy Updates

GroupAutoPoster reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.

8

Contact Us

For questions regarding this policy, please contact:

Need Help with Billing?

Our support team is here to assist with any billing or refund questions. We respond within 24 hours.